Join our customer success webinar on March 25, 2026 (4 PM CET I 10:00 EDT) and see how Berlin Recycling transforms analytics into automated customer reporting with Qlik, Data+, and Mail & Deploy.
Customer Success Webinar: Berlin Recycling
In many organizations, customer reporting is still handled through a mix of dashboards, exported files, and manual email distribution. While dashboards provide powerful insights, preparing structured reports for customers often requires additional effort - exporting data, formatting PDFs, and ensuring that each client receives the right information.
For companies that serve large numbers of customers, this quickly becomes difficult to scale.
Berlin Recycling faced exactly this challenge. As one of the leading waste management companies in Germany, transparent communication with customers and partners is essential. Clients rely on regular reports to understand service performance, operational results, and key environmental metrics.
Providing these reports manually was increasingly time-consuming and difficult to maintain as reporting requirements grew.
To address this, Berlin Recycling implemented a modern reporting architecture built on:
This combination transforms analytics into a structured customer communication process.
With Qlik Sense, operational and customer data are consolidated into interactive dashboards that provide full visibility into service performance, KPIs, and operational metrics.
However, while dashboards are ideal for exploration, customers often require regularly delivered, structured reports.
Using Mail & Deploy, Berlin Recycling can automatically generate customer-specific reports directly from Qlik. Reports are personalized for each recipient and distributed automatically according to defined schedules.
This eliminates manual report preparation while ensuring that customers always receive consistent and up-to-date information.
Customer reports often require more than numbers alone. Operational changes, special events, or temporary service adjustments may require explanation.
With Data+ (a Leitart Solution), Berlin Recycling can add comments and contextual notes directly within the Qlik environment. These explanations remain linked to the relevant data and can be included in reports automatically.
This ensures that reports provide not only metrics but also the context customers need to interpret them correctly.
By combining Qlik Sense , Data+, and Mail & Deploy, Berlin Recycling has created a streamlined reporting workflow:
Data is analyzed in Qlik contextual information is added through Data+ reports are automatically generated and distributed via Mail & Deploy.
The result is a scalable, reliable reporting process that strengthens customer transparency while significantly reducing manual effort.
In our upcoming webinar on March 25, 2026 (4 PM CET I 10:00 EDT), Berlin Recycling will share in 60 minutes how this architecture works in practice and how automated reporting improves both efficiency and customer communication.
You will learn:
Register now to see how Berlin Recycling transforms analytics into automated customer reporting with Qlik, Data+, and Mail & Deploy.
Build your reporting skills with guided, hands-on training. Work through connecting data sources, creating reports and setting up distribution with a Mail & Deploy consultant.
Workshops cover both client-managed and SaaS versions of Mail & Deploy. Choose the session format that fits your team.
